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Southern Global Software

Healthcare · Website & AI assistant

CarePlus Clinic

A clinic website with doctor profiles, online appointment requests and an AI assistant for routine questions.
Client
Multi-speciality clinic
Industry
Healthcare
Timeline
4 weeks
Team
4 specialists

Results

To launch
4 wks
Answers to routine questions
24/7
Always in control of medical queries
Staff

The challenge

The front desk spent most of the day answering the same questions about timings, doctors and bookings, and patients struggled to find information online.

Our approach

  1. 01

    Clear for every patient

    Large text, simple navigation and doctor profiles that work for patients of every age.

  2. 02

    Booking without the phone

    Online appointment requests with confirmation messages.

  3. 03

    An assistant for routine questions

    An AI assistant answers common questions, and passes anything medical or unusual to staff.

What we delivered

  • Doctor & department pages
  • Appointment requests
  • AI FAQ assistant
  • Accessible design
  • Local SEO
  • Google Analytics
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